Shipping & Returns

Are there any shipping charges?

Nammabooks.com provides free shipping on all books if your total order amount is more than Rs. 400. Otherwise please add Rs. 35 for shipping charges. Free shipping is available in South Indian States Tamil Nadu, Kerala, Karnatka, Andhra Pradesh.

For rest of India, other countries the shipping charge is caluculated based on weight.

What is the estimated delivery time?

The delivery time for each book is mentioned against the specific book. Generally, the books are available in 3-5 business days. However, since the availability of each book varies from time to time, please check the exact timelines on the book page itself before ordering.Also, we normally ship all books through reputed couriers. For other areas which are not serviced by the courier, the books are sent by Speed Post through the Indian Postal Service which may take additional 5-7 business days depending on the location.

Business days exclude public holidays and Sundays. Also note that this doesn't apply to bulk orders. 

How will I come to know about order / delivery details etc.?

With every order, you will receive an email containing the details of the order placed by you. We will notify you and keep you updated once the order is placed, processed, shipped, completed via e-mail. Please feel free to contact us in the below mentioned numbers for any clarifications. 

What about other taxes and levies like sales tax etc.?

What you see is what you pay. Our prices are all inclusive. No hidden charges or additional taxes will be added. 

Does NammaBooks deliver internationally?

Yes we ship to all countires. We will ship your orders via TNT, FedEx, Aramex and India post.  Please send your orders/queries to cs@nammabooks.com.  

Where are My Recent Orders?

The most current summary for all your orders is always available in "My Account" page. You can view all your history of orders in My Account. 

Is there any additional amount needed to be paid at the time of delivery?

No. There is no need to pay any additional amount at the time of delivery.

What do I do in case I receive a defective/damaged / wrong book from NammaBooks.com ?

We at Nammabooks always have you in mind, so we strive to make sure that our products reach you in their original condition. Still if an book ordered by you on is delivered to you in a damaged / defective condition or a wrong book is inadvertently delivered to you, please email us at cs@nammabooks.com for a replacement. We will send you a new book at no extra cost.  In case you want a refund instead of replacement, we will be happy to do refund after deducting the delivery and pick-up shipping charges and the payment gateway charges.

When you return your product, just indicate the reason for your return in a short note (if you feel like it!), put the item and the note with the order number into a secure package, affix our address note (our returns address is given below) and send it through a reliable courier or mail it to us in the below mentioned address. We will bear the incurred courier charge.

How can I cancel a product ordered from NammaBooks?

To provide you a worry free shopping experience on NammaBooks, we offer you a No Questions Asked Return Policy before the order is moved to Shipped status.  

Does Nammabooks.com provide any warranty/guarantee for the products/things purchased through external links?

Your correspondence or business dealings with, or participation in promotions of, advertisers found on or through the Sites, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertiser. Nammabooks.com shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers on the Sites.

Customer Service

email: cs@nammabooks.com

Tel-  +91 98439 31463, 04259 -233195

 

Copyright 2012-2013 Nammabooks.com - Online Tamil Book Store, India. All Rights Reserved